Meet Shane and David Norris: The Team Behind Allstate Insurance In Pike Road
Before Shane Norris opened his Allstate insurance firm in The Waters’ Town Center, he was in sales. He was stuck in a position with no upward growth and was told he was crazy for wanting more. He knew he wanted to one day open his own business.
He, along with his son, David, are now the agency owners of Allstate Pike Road in Pike Road, Alabama.
A Day in The Life
As the owner, Shane preaches the importance of a laid-back, friendly environment — it’s why customers trust him and his team. He works hard to create an atmosphere where clients and employees feel encouraged to raise questions and seek answers without being pushed towards a policy or sale.
Each day, his team gets together for what Shane calls the “morning huddle,” where he and his team go through the goals for the day and week. The huddle is the necessary motivation for his team to feel confident providing outstanding customer service and support.
“Don’t come in for a quote, come in for a cup of coffee,” Shane says. As a business resident of The Waters neighborhood, Allstate Pike Road’s mantra is on building relationships and making clients feel at home — never rushed to make a decision on their insurance goals.
Of course, if a client needs advice, Shane and his team are prepared. Shane has over 10 years of insurance experience and is capable of providing the best policy (at the best price) for his clients.
On Choosing the Waters
Originally from Pensacola, Florida, Shane moved to Troy with the expectation he wouldn’t love the “small town feel.” He’s been in Troy for 20 years now.
Although his family obligations keep him in Troy, he’s always admired The Waters and witnessed the commercial development in recent years going on in the neighborhood. “Pike Road is the future for business ventures in River Region area,” he says.
Although his insurance firm is a newcomer in the neighborhood, he’s impressed with the welcoming, close-knit community. The firm is sponsoring a movie night at The Waters Town Square in March, providing snacks and refreshments. “I think [the movie night] is cool. I like being a part of something that brings people together,” he says.
Shane is proud to be a part of Pike Road and The Waters. He aims for his insurance firm, although in its infancy, to be a legacy for his children — a business that can live on through the family.
David is a crucial part of the firm’s daily operations and hopefully, one day will be the sole leader of the firm. “I hope he can bring it up and truly make it a family business,” Shane says about his son.
He, along with David, will occasionally grab their fishing poles and head down to the lake to meet with their neighbors and enjoy fishing. It’s a great way, Shane says, to get on a first-name basis with the community while enjoying a slow approach to life and business.
Why settle for anything less? Your family deserves the best. Call 334-272-3200 today.